Privacy Policy & Terms of Service
Last Updated: March 15th, 2025
Privacy Policy
Information We Collect
Contact Information: When you contact us through our website, phone, or email, we may collect your name, email address, phone number, and any messages you send us.
Newsletter Signup: If you sign up for our newsletter, we collect your email address and any other information you provide. You can unsubscribe at any time using the link in our emails.
Automatically Collected Information: Our website automatically collects certain information when you visit, including:
- IP address and general location information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
Cookies and Tracking Technologies
Like most websites nowadays, our website uses cookies and similar tracking technologies, including:
- Google Analytics: We use Google Analytics to understand how visitors use our website, specially when using paid ads. This service may collect information such as your IP address, browser type, and pages visited.
- PostHog Analytics: We use PostHog to analyze how people use our website and improve your experience. This helps us understand which pages are most helpful and how to make our site better.
- Social Media Pixels: We use Facebook Pixel to measure the effectiveness of our advertising and to show you relevant ads on Facebook and Instagram.
- Google Ads: We use Google Ads tracking to measure advertising performance and optimize our ad campaigns.
By using our website, you fully consent to the use of these cookies and tracking technologies.
How can I reject or opt out of receiving cookies?
Delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit https://allaboutcookies.org/.
Please be aware that disabling cookies may impact the functionality of this website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our services
- Provide quotes and schedule appointments
- Send you our newsletter (if you signed up for it)
- Improve our website and services
- Send you information about our services (only if you’ve requested it)
- Analyze website traffic and user behavior
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who help us operate our website (Google, Facebook)
- Legal authorities if required by law
- Business successors in the event of a sale or transfer of our business
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Information
For privacy-related questions, contact us at hello@seafarerstitch.com and we’ll respond promptly.
Terms of Service
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Service.
Website Use
This website is intended to provide information about our upholstery services. You may use this website for lawful purposes only.
Prohibited Uses: You may not:
- Use the website for any unlawful purpose
- Transmit viruses or malicious code
- Interfere with the website's operation
- Copy or redistribute content without permission
Service Information
Estimates and Quotes: All service estimates provided through this website or in person are approximate and subject to change based on actual inspection of items.
Service Availability: Our services are available in Miami-Dade, Broward and Palm Beach, counties part of the State of Florida. We reserve the right to decline services at our discretion.
Scheduling: Appointment scheduling through this website is subject to confirmation. We will contact you to confirm all appointments.
Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by Seafarer Stitch and protected by copyright laws.
Customer Testimonials and Reviews
By providing feedback, reviews, or testimonials about our services (whether through our website, social media, email, or any other means), you grant us permission to use your comments, along with your first name and last initial, in our marketing materials and on our website. We will not use your full name or contact information without your explicit permission.
Disclaimer of Warranties
This website and its content are provided “as is” without warranties of any kind. We do not guarantee that:
- The website will be error-free or uninterrupted
- Information on the website is always current or accurate
- The website will meet your specific requirements
Limitation of Liability
Seafarer Stitch shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website.
Service Terms
Estimates: All estimates are valid for 30 days unless otherwise specified.
Materials: We use quality materials and will discuss material options with you before beginning work.
Timeline: Service timelines are estimates and may vary based on material availability and workload.
Payment: Payment terms will be discussed and agreed upon before service begins.
Governing Law
These terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Miami-Dade, Florida.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website.
Contact Information
For questions about these terms, contact us at hello@seafarerstitch.com.
This document serves as both our Privacy Policy and Terms of Service. By using our website, you acknowledge that you have read and agree to these terms.